Returns & Exchanges

At Skinny Mixes, we want you to love every sip. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened products to ensure you find your perfect flavor.

1

Initiate Your Request

Contact our customer support team with your order number and details of the item you wish to return or exchange.

2

Package Your Items

Ensure all returned syrups or mixes are unopened and securely packed in their original shipping box to prevent breakage during transit.

3

Ship It Back

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing